COVID-19 Status

Last updated: 7 April 2021

Unfortunately, since March 2020, Taiwan Post (Chunghwa Post) suspended some or all of their international services to many countries due to COVID-19 and currently shipping options may be affected.

We are still accepting orders but there has been significant delays in deliveries to most destinations and shipments to many countries are temporarily suspended with Taiwan Post due to the reduced number of flights and reduced number of people working in the postal services around the world.

Shipments by EMS and Airmail/Registered Mail to many countries are almost back to normal, however some countries are still affected and FedEx or DHL are the only options for a reasonable delivery timeframe.

Please note many destinations do not provide the proof of delivery and we are not able to take responsibility for delivery or unclaimed orders (We recommend to keep an eye on the tracking number provided to you).

See original article from Taiwan Post

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Airmail Services

Asia

Mainland China

Japan

South Korea

Vietnam

Indonesia

Thailand

Malaysia

- May be delayed

Singapore

Hong Kong

Macao

Cambodia (EMS Only)

Philippines

Europe

France

Netherlands

Germany

Belgium (EMS Only)

Switzerland (EMS Only)

Sweden (EMS Only)

Czech Republic (EMS Only)

Poland

Denmark

Norway

Italy (EMS Only)

Americas

United States

May be delayed

Canada (EMS Only)

May be delayed

Oceania

Australia (EMS Only)

May be delayed, especially to Melbourne

New Zealand (EMS Only)

 

1. Chunghwa Post announced today that, due to the outbreak of COVID-19, airlines have suspended flights, so airmail services (including air parcel and EMS) to many destinations are suspended. Currently, air mail service is available to 27 destinations. However, please noted that only EMS service is available to  Australia、Czech Rep.、Sweden、Switzerland、Belgium、New Zealand、Cambodia 、Canada and Italy.

2. Due to the outbreak of COVID-19, airmail services to many destinations may be subject to delay, particularly to the Malaysia、France、United States、Melbourne, Australia and Canada.

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We are very sorry for the inconvenience but we are so grateful for your support during this difficult time.

Cody & Rina